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Email: Housing Options
 

Tel: 023 8028 5234
 

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The opening times of our telephone line in the Housing Options team are:

Monday - Thursday08:45 - 17:15
Friday08:45 - 16:45

 


The Homesearch housing register is temporarily closed to new applications.  This is to allow current Homesearch applicants to re-register on our new system and in line with the new Allocations Policy. 
 

We will start accepting new Homesearch applications in January 2020.  This webpage will be updated with exact dates of when this will take place in due course.     
 

If you are in urgent housing need, please call the Homelessness Team on 02380 285234 option 3 who will go through your housing options with you.

Please refer to the 'New Allocations Policy' webpage here for more details about the new Allocations Policy and the changes that will be taking place.


 

Welcome to New Forest Homesearch. This is the allocation scheme and applicant register for our properties and those for housing associations in the New Forest area.

See our current policy for the  Homesearch Allocation Scheme and our  Tenancy Strategy.

The allocation policy determines who qualifies to join the register and what priority is awarded. The tenancy strategy shows our approach to the tenancies offered to applicants. New tenants will be offered fixed-term tenancies, usually for five years, rather than lifetime tenancies. This helps us make best use of our housing by tackling under-occupation and encouraging tenants to explore other housing options, if they have the resources to do so.

Elderly and vulnerable people and existing tenancies will retain their lifetime security of tenure.

If you have any questions about the policies, please email the Housing Options team.

If you are offered a property through the register in line with the Allocations Scheme, and refuse it, it is likely that you will be removed from the Homesearch Housing Register.

At the point of allocation of a property a verification process will be carried out and you will be expected to provide a list of proofs within a timely manner. NFDC and the majority of Housing Associations bring their void properties up to a basic standard of cleanliness, and do not decorate or supply any white goods, furniture or carpets.

Vacancies are often ready at very short notice and you would be expected to accept the tenancy with this notice given.

You MUST complete a new Homesearch form every time you change address, even if you claim Housing Benefits and have notified any other Council departments.

WE WILL NOT GIVE ANY DETAILS OUT OVER THE TELEPHONE ABOUT WHETHER WE HAVE LET ANY PROPERTIES OR NOT.

Once a property has been allocated the successful applicants details will then be put on the Recent Lettings page.

You will need to apply online using your Homesearch Application number or complete a 'property request form' and post it to the Housing Options Team or take it into your local Information Office. Please note that you must ensure that the property request form reaches the Housing Options Team by midnight Sunday after the property is advertised.

Below are a number of links that may be of use. Please note we do not recommend any service or website.

Updated: 11 Aug 2019
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