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Arrears and Money Advice

If you have problems paying your council tax, please contact us immediately on 01590 646111 or by e-mail at  Our phone lines are open between 8.45am and 5.15pm, Monday to Thursday and 8.45am to 4.45pm on Friday.

You can also contact a number of non-profit organisations for free, confidential and impartial advice-


Citizens Advice Bureau

There are a number of local offices in the New Forest district.  To locate your nearest office, go to


StepChange Debt Charity

0800 138 1111

Monday to Friday, 8am to 8pm and Saturday 8am to 4pm  


National Debtline

0808 808 4000

Monday to Friday, 9am to 9pm and Saturday 9.30am to 1pm


Christians Against Poverty

To locate your nearest CAP debt centre, go to


Money Advice Service

0300 500 5000

Monday to Friday, 8am to 8pm


Council Tax Advisors

01225 667 667

Monday to Friday, 9am to 8pm and Saturday 9am to 1pm  


Dibden Allotment Fund

This is a local charity providing support to individuals living in the parishes of Hythe, Dibden, Fawley and Marchwood, who find themselves in need and / or financial hardship.




Updated: 16 May 2017
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